Why Live Chat from Reva Media Group?
Live support brings more confidence to your customers. Making sure your website is professionally managed, more profits are coming into your pocket. Don’t think a live chat feature is wasting your time. You are able to schedule your appointments if necessary.
Give your website a professional touch with the live chat solution from Reva International Media Group, against very competitive prices. See our pricelist here.
Make your web site live and interactive, offer best customer care services, support them when they need. Help multiple customers at the same time, use canned responses and push web pages, this reduces cost and improves response time. Personal chats will help to increase your sales.
Reva International Media Group provides an easy solution for live one to one text chat with various rich features. Its a powerful, affordable, fast, easy and scalable real time customer support system for your web site. No software is require on either side. Try it now 100% free and see the difference in your sales or support and how it helps you in getting faster sales and better support management.
Your customers will have more confidence on your product and service compare to competitor's, who does not have online support. Customer always want quick response of their support request. Some time they require very small clarification to be resolved, but for small things waiting for hours or may be day is quite uncomfortable. Nothing can be better than personal interaction. Personalize relationship with the customers, chat with them and build trust.
Do not wait for visitors to initiate a chat. You even can invite a visitor to chat with you for personal interaction.
Assist your visitor silently to surf your website by redirecting to most important pages.
You have special offer for specific visitor, open a proactive pop-up window with your offer to the visitor without chatting.
The main advantage from Reva’ s Live Chat are:
> Support from any computer, anywhere. Your support service is not bound from your office. You can provide full sales/product support from your home or anywhere. You need only computer with internet connection to access. No specific software installation for support. Just login at Reva International Media Group and go. Easy and fast. Just sign-up set this up in less than 15 minutes.
> Fast working of application even on slow internet connection.
> Various customizations of visitor chat window and your usage preferences. To match look and feel of your web site.
> Unique features - Built in basic traffic analysis tool, Pro-active pop-up and present visitor town tracking.
> Fully supported product with reasonably fast support.
> Real time Text Chat
> Monitor website traffic in real time
> No Visitor Login required
> Multiple Support executives
> Off-line messages
> Visitors Log (Hits log and Web Site Statistics. including country wise hits report)
> PPC tracking and Hits report
> Chat history pop-up on chat pickup
> Various Customizable options
> Customizable visitor chat window or template to choose
> Your own language customization for visitor chat window interface
> Pro-active chat invitation
> IP blocking
> Various Administrative options such as setup of additional operators, transcripts monitoring etc.
> Faster and easy in integration
> Single Support Executive and Multiple Chat Session
> Chat transfer and Messaging to Other Executive
> Chat Sharing
> Typing Status of visitor/operator during chat
> Your own graphics for online/offline
> Pro-active Pop-ups or proactive change visitor's browsed page
> Auto Pop-ups
> SSL base tracking/chat code for secure pages & Secure chat session
Click here for more information.